Terms of Service

Overview

This website is operated by Rizen. Throughout the site, the terms “we,” “us,” and “our” refer to Rizen. Rizen offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, vendors, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features, products, or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 — Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You may not, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright, trademark, consumer protection, and online commerce laws.

You must not transmit worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to our Services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time, to the fullest extent permitted by law.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, scrape, or misuse any portion of the Service, use of the Service, access to the Service, or any contact on the website without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We do our best to provide accurate and current information, but we are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

This site may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information unless required by law.

Section 4 — Product Information and Intended Use

Rizen products are designed as consumer lifestyle products.

The Rizen Silent Alarm Bracelet is designed to provide a silent wrist vibration alarm as an alternative or backup to sound-based alarms. Rizen is not a medical device and is not intended to diagnose, treat, cure, prevent, or manage any medical condition, sleep disorder, hearing condition, neurological condition, or health-related issue.

No alarm product can guarantee that every person will wake up every time. Individual results may vary depending on sleep habits, product setup, battery level, fit, alarm settings, and personal sensitivity to vibration.

You are responsible for setting your alarms correctly, wearing the product properly, charging the product as instructed, and using reasonable backup alarms when needed.

Rizen is not responsible for missed alarms, missed appointments, lateness, lost income, missed work, missed flights, school consequences, business losses, or any other direct or indirect consequences resulting from failure to wake up or improper use of the product.

Section 5 — Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify, suspend, or discontinue the Service, any product, or any part or content thereof without notice.

We shall not be liable to you or any third party for any modification, price change, promotion change, suspension, or discontinuance of the Service.

Section 6 — Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return, refund, or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors, images, features, and details of our products. We cannot guarantee that your device or computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit quantities of any products or services that we offer. All product descriptions, product images, availability, promotions, and pricing are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, except as expressly stated in our applicable policies or required by law.

Section 7 — Sale Items, Promotions, and Discounts

Promotional pricing, sale pricing, discount codes, limited-time offers, bundle offers, and seasonal offers may be modified, extended, or ended at any time without notice.

Sale, discounted, promotional, bundled, or limited-time offer products may be subject to additional return or refund restrictions as stated in our Refund Policy.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

Section 8 — Accuracy of Billing and Account Information

We reserve the right to refuse, limit, or cancel any order you place with us.

We may, at our sole discretion, limit or cancel quantities purchased per person, per household, per payment method, per billing address, per shipping address, or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, the same billing address, the same shipping address, or orders that appear to be placed by dealers, resellers, or distributors.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your information, including your email address, billing address, shipping address, and payment information, so that we can complete your transactions and contact you as needed.

For more detail, please review our Refund Policy and Shipping Policy.

Section 9 — Shipping and Delivery

Rizen currently ships to the United States, Canada, the United Kingdom, and Australia.

Delivery estimates are provided for convenience only and are not guaranteed. Shipping times may vary depending on your location, carrier handling, customs processing, local postal service, holidays, weather, and fulfillment conditions.

You are responsible for providing a complete and accurate shipping address at checkout.

Rizen is not responsible for delays, failed delivery, lost packages, returned packages, or additional costs caused by incorrect shipping information, missing apartment or unit numbers, unavailable recipients, refusal of delivery, or failure to collect a package.

For more detail, please review our Shipping Policy.

Section 10 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider.

We may also offer new services, features, or resources through the website in the future. Such new features and services shall also be subject to these Terms.

Section 11 — Third-Party Links

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites. We do not warrant and will not have any liability or responsibility for third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any transactions made in connection with any third-party websites.

Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 12 — User Comments, Feedback, and Submissions

If, at our request, you send certain specific submissions, or without a request from us you send creative ideas, suggestions, testimonials, reviews, proposals, plans, photos, videos, or other materials, whether online, by email, by postal mail, through social media, or otherwise, you agree that we may use such submissions as permitted by law.

You agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, display, and otherwise use in any medium any comments, reviews, feedback, or submissions that you send to us or post publicly about our products.

We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, misleading, fraudulent, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your comments will not contain unlawful, abusive, obscene, false, misleading, or malicious material, or contain any computer virus or malware.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties about the origin of any comments.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

Section 13 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your information.

Section 14 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the site or in the Service is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law.

No specified update or refresh date on the site should be taken to indicate that all information has been modified or updated.

Section 15 — Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

• For any unlawful purpose

• To solicit others to perform or participate in unlawful acts

• To violate any international, federal, provincial, state, or local laws or regulations

• To infringe upon or violate our intellectual property rights or the intellectual property rights of others

• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate

• To submit false or misleading information

• To upload or transmit viruses, malware, or other malicious code

• To collect or track the personal information of others

• To spam, phish, pharm, pretext, spider, crawl, scrape, or engage in similar activity

• For any obscene or immoral purpose

• To interfere with or circumvent the security features of the Service, related websites, other websites, or the Internet

• To place fraudulent orders, abuse promotions, abuse refund policies, or attempt chargeback fraud

We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

Section 16 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that results obtained from the use of the Service or our products will be accurate, reliable, or guaranteed.

You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk.

The Service and all products and services delivered to you through the Service are, except as expressly stated by us or required by law, provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied.

To the fullest extent permitted by law, Rizen, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, lost data, replacement costs, missed work, missed appointments, missed travel, lateness, business interruption, or any similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.

Because some states, provinces, or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so.

Section 17 — Indemnification

You agree to indemnify, defend, and hold harmless Rizen and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, suppliers, service providers, subcontractors, licensors, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:

• Your breach of these Terms

• Your violation of any law

• Your violation of the rights of a third party

• Your misuse of the website or Service

• Your fraudulent, abusive, or unauthorized activity

Section 18 — Consumer Rights

Nothing in these Terms is intended to limit, exclude, or replace any mandatory consumer rights that may apply to you under the laws of your country, state, province, or territory.

If any part of these Terms conflicts with rights that cannot legally be waived or limited, those mandatory rights will apply.

Section 19 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.

Section 20 — Termination

The obligations and liabilities of the parties incurred prior to termination shall survive the termination of this agreement.

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice.

You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services or any part thereof.

Section 21 — Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us.

These Terms govern your use of the Service and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 22 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles, except where mandatory consumer protection laws in your jurisdiction provide otherwise.

Section 23 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

Section 24 — Contact Information

Questions about these Terms of Service should be sent to us at:

support@rizenband.com